Resources for Network Partners

This post is part of our community blog series that highlights best practices and solutions from our network partners. Today's post is written with contributions from Devon Lopez, Abbie Szymanski, and Tracy Jo Ingram.  

In January 2015, Monica at Operation Troop Appreciation in Pittsburgh, PA received a phone call from a sheriff looking for help. He had been called to a local veteran’s home. The sheriff was met at the door by a distraught wife pleading for help for her husband and father of her four children. Dave had returned recently from Iraq and was frozen in the basement in the fetal position. He had suffered a traumatic brain injury while in combat and was now battling post-traumatic stress disorder, unable to engage with his family, work to support his children, or even seek the assistance he so desperately needed. This sheriff was a veteran and he knew his friend Monica could help, so he placed that critical call.

Editor’s Note: Back in February, Unite Us spent a day with Erin Booker of ChristianaCare, our Delaware partner. We had a wonderful conversation about what motivated them to launch a coordinated care network and why Unite Us was their right choice. While the interview happened before the pandemic struck, we’re sharing it today because Erin’s words are even more relevant and striking as communities across the nation grapple with the immediate health crisis and look for an effective solution and path forward when recovery begins.

This is Military City, USA; this is San Antonio, Texas. TXServes San Antonio is a coordinated care network of local community-based providers supported by IVMF and powered by Unite Us. Our partners in the network are making connections happen, working together to provide services in a timely manner to veterans and their family members. Watch the video below to take a look at how they provides first-class service to the thousands of veterans and their family members in the community.

We’re helping our partners provide services to the people that need them the most. These stories drive us forward and reinforce the work that we are doing across the nation. Watch as Reverend Edward Tello shares his success story within the TXServes San Antonio network — first as a client, and now as a provider.